Inspired Archetypes
Consultants for Software & Web Development
Teleworking: The future office
What is teleworking?
Teleworking (also known as e-work or telecommuting) is work performed from a distance, as opposed to work performed directly on site. Communication is accomplished over a network e.g. the internet or by phone, fax, modem, and teleconferencing. At the beginning of the 21st century, teleworking is an area of work rapidly increasing in size and importance. A frequently repeated motto is that "work is something you do, not something you travel to". Communication is accomplished by phone, fax, modem, and teleconferencing.Why teleworking?
The driving factor behind teleworking has been the need to cut costs while the enabling factor has been the global electronic internet network that allows digital data to be accessed and shipped instantly, from and to almost anywhere in the world. Teleworking has enabled offshore outsourcing, the practice of hiring an external organization to perform some or all business functions in a country with lower wages, other than the one where the product or service will be sold or consumed. Possibilities for increased service and internationalization are offered, since teleworkers in different time zones can ensure that a company is virtually open for business around the clock. Teleworking also allows for avoidance of travel that saves on time, traffic jams, office space, and parking space, resulting in further cost savings for the employer as well as enhancement of productivity. Because of less interruptions of an office environment both teleworkers and their managers have consistently reported significant efficiency gains. Teams representing the best skills and experience for a particular project can now be created, regardless of geography and time zones and with a minimal need for extra travel. Client services can also be extended beyond the working day or the working week without the costs of overtime payments or the need for staff to work (and travel) at unsocial hours.How are teleworking managed?
A successful telecommuting program requires a management style which is based on results and not on close scrutiny of individual employees. This is referred to as 'managing by objective' as opposed to 'managing by observation'. The general criteria to consider for a job to be telework-able are:- The job does not require direct client interaction;
- There is a significant wage difference between the original and offshore countries;
- The job can be transferred over the internet or by phone, fax, modem, and teleconferencing.
In conclusion
Teleworking is an effective tool for organizations looking for a competitive edge in today’s tight labour market. By enhancing an employer’s ability to recruit and retain skilled workers, improving employee satisfaction and productivity, and cutting overhead costs, teleworking can help an organization prosper. Please contact us for any additional information on teleworking.
